Experiences from Local Authorities Stimulating the Adoption of Low-Carbon Technologies by Homeowners
Abstract
Frontrunner local authorities aim to achieve a market acceleration in the owner-occupied single-family home renovation sector by increasing awareness of – and enabling access to – low-carbon technologies in residential target areas. In this framework, this research examines project experiences of seven local authorities in the period 2017-2021 to derive key observations for future research. The results show that local authorities can benefit from using a customer renovation journey model to develop their policy instruments. Multiple barriers still remain, particularly for developing integrated home renovation services and e-services.